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What People Say...
"No losing sleep at night when XCL has your back" XCL Business manages our network services at Passkoff & Hannick LLP and their proactive actions and attention during the pandemic has reaffirmed our decision to trust them with our office solutions for the last four years. It is one thing for a business to service clients during 'normal' times, but another when a crisis hits and you know that you can rely on XCL to have you covered. XCL is always available when we need support and recommends useful and necessary solutions to improve our workflow and security. When past IT firms took days to respond to our requests, we can trust that XCL's proactive approach will keep our business running. There is no losing sleep at night when XCL has your back.
“XCL Goes Above & Beyond What Other Vendors Would Do” XCL Business consistently exceeds our expectations at Electrical Industry Board for their support response. Whether there is an emergent issue or a simple system component upgrade, XCL’s response is always rapid. Their technicians are the most experienced and qualified for any job and XCL’s customer service goes above and beyond what most vendors would accommodate while also keeping our budget in mind. Most importantly, XCL’s communication with during the pandemic reassured us that our services would still be monitored with the same care and attention that we have come to expect from them.
“There’s No Problem XCL Can Not Rectify” In 2014, I became the Principle Officer of the Brotherhood of Locomotive Engineers and Trainmen and within a few weeks of being introduced to this position, the Xerox copier that is leased through XCL was expiring and during this process, XCL also provided an audit of our network and IT services as we were unhappy with our previous provider. Because my staff and I are satisfied with the copy service XCL provides, it made sense for us to retain XCL for their IT services. Even after shopping around to compare quotes, XCL’s proposal was unmatched. Fortunately, we no longer have the issues we used to consistently experience with our previous provider because of the solutions that Mike and XCL recommended. I have yet to encounter a problem XCL can’t rectify and I rest assured knowing that their professional, supportive staff can handle any issue quickly and in the most cost-effective manner.
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