6 Reasons to do Business with XCL:
1. One Stop Shop for Support: XCL will efficiently and competently address your managed network and your managed print needs by a group of professionally trained and certified technicians who have 20 years of experience in hardware and IT support. This means that we can only hold ourselves accountable to get the right diagnosis the first time!
2. One Bill, Less Hassle: Your accountant or bookkeeper will thank you when you combine your monthly managed services bill with your monthly copier services bill! Enjoy the convenience and time saving of only having one bill for your office technology needs.
3. No Long-Term Contracts: XCL Managed Services customers are never locked into long-term contracts with hidden fees or those dreaded early termination charges. Our services are provided on a month-to-month basis, cancellable at any time without penalty.
4. IMMEDIATE Response: You read that right. You’ll reach a technician live on the phone and you can immediately begin following the progress of your ticket through our automated email notification system.
5. Same Day On-Site Support: XCL guarantees same-day on-site support because some problems are too big to be left up to remote repair. You want to know that your technician will show up at your door when you need them.
6. Secure Documentation Management: Is your IT person holding your secure data hostage? XCL will not put you through that. Our collaborative documentation technology allows a secure connection between our technicians and your approved administrators for access to password management, domain trackers, expiration dates for warranties, and more all available at your fingertips without the hostage negotiation.